Luxaire Heating and Air Warranty Programs

At Luxaire®, we believe you should expect more. That’s why we offer products built from continual innovation and precision craftsmanship, backed by uncompromising warranties that lead the industry.

You’ve chosen a high-efficiency Luxaire® system for your home. Now, you can expect to enjoy the comfort that comes with the brand known for uncompromising reliability. Your Luxaire® system was built for years of dependable operation and comes with one of the most comprehensive limited warranties in the industry. With just routine maintenance, your Luxaire® system should run efficiently for years with trouble-free performance. But even the most well-built equipment can sometimes need repairs. When you consider the rising cost of labor and materials, and the fact that most breakdowns occur when you least expect them, Luxaire® wants to help keep you covered. That’s why we offer the Performance Promise™ Protection Plan – up to 10 years of quality, extended protection designed to keep your Luxaire® system running efficiently without unexpected costs.

Without an extended warranty, the 1-Year Labor is the standard warranty

Luxaire Lifetime Heat Exchanger Limited Warranty

Lifetime Limited Warranty

Industry-leading warranty protection

Compressors and heat exchangers are the heart of every home com fort system. That’s why all Luxaire® gas furnaces get a Lifetime Heat Exchanger Limited Warranty, and Luxaire® Acclimate™ Series split system air conditioners and heat pumps receive Lifetime Compressor Limited Warranties.*

Luxaire 1 Year Labor Limited Warranty

1-Year Labor Limited Warranty

Peace of mind comes with your home comfort system

Backed by Johnson Controls, Luxaire® products are designed and manufactured to the highest standards. That’s why all Luxaire® systems come with a standard, 1-year Labor Limited Warranty.** If your home com fort system is delivered and does not function, you have peace of mind knowing the repair will be covered at no charge – including the cost of labor performed by your HVAC contractor.

Luxaire 10 Year Parts Limited Warranty

10-Year Parts Limited Warranty

Protection for every product

When it comes to parts warranties, we keep it simple: Most residential, single-phase products (including gas furnaces, split system s and packaged heat pumps and air conditioners) are backed by a 10-year Parts Limited Warranty.

Extended Labor Warranties*** are also available on qualified residential packaged units, gas furnaces and split systems with furnaces. They provide more protection for products designed to deliver more.

Feel at ease with a Comprehensive Extended Protection Plan

How the Performance Promise™ Protection Plan benefits you
Luxaire® provides you with the lasting peace of mind that comes from the best extended protection plan in the industry. Here are a few Performance Promise™ Protection Plan benefits:
  • Up to 10 years of total system coverage.
  • Offered directly from Luxaire® through your Luxaire® Contractor
  • Protection from rising repair costs

Complete peace of mind for the cost of a one-time service call
With the choice of parts-only, labor-only or parts- and-labor coverage for up to 10 years, the Performance Promise™ Protection Plan offers outstanding value and peace of mind – with coverage exactly how you want it.

Provided directly from Luxaire® and your Luxaire® Contractor
Performance Promise™ protection is offered by Luxaire® and your Luxaire® Contractor, which gives you:
Timely repairs:

  • Fast access to service
  • No third-party involvement
  • Total parts-and-labor coverage for up to 10 years

Fast and easy access, unlimited repairs
It’s like having a zero-deductible healthcare plan for your home comfort system – no deductibles, no hidden costs and no limit to the number of repairs. And because you’re contacting the Luxaire® Contractor that sold you the equipment, you’ll get quick access to the service you need.

Total coverage with no hidden costs
The benefits of Performance Promise™ coverage don’t end there. The plan also includes:
  • No deductible
  • No limit on the number of repairs
  • No expenses for regular business hour service calls
  • Fast and easy access to service from the Luxaire® Contractor who sold you your system

Peace of mind for total comfort
Your family can rest comfortably knowing everything is taken care of for you.

No additional charges
There are no deductibles or additional charges for covered items – so you won’t experience any surprises or unexpected costs.

Avoid costly repairs
Repair costs are on the rise. A minor service call can cost over $165, while major out-of-warranty repairs can run over $1,000! Performance Promise™ protects you against these costs. You can protect yourself from these common repair costs:

  • Condenser fan motor - $450
  • Capacitor - $275
  • Indoor blower motor (air handler or evaporator coil) - $400
  • Contactor - $275

Step into energy savings and efficiency with a Complete Comfort Plan

Performance Promise™ is designed to protect your investment by keeping your home comfort system running at peak performance – without expensive repair costs. Contact your Luxaire® Contractor and ask about the Performance Promise™ Protection Plan today.
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